Last updated: May 27, 2026
This policy explains the refund, cancellation, and rescheduling rules for Language Monk LLC. Final plan details are confirmed before payment so students understand what they are buying before they begin.
Language Monk uses different first steps for different plans. The $30 Spanish Starter Sprint includes a 15-minute coach/founder call that students schedule after payment. Weekly packs are direct one-time purchases. Monthly packs should be scheduled with the coach before private checkout so the student’s level, schedule, lesson rhythm, and teacher fit are clear.
The $30 Spanish Starter Sprint includes a 15-minute coach/founder call, two 30-minute Spanish lessons, First Lesson Lifeline, Can-Do Checklist, Study Pack, and a simple next-step plan. Weekly packs have 30-minute and 1-hour options and do not include a coach call. Monthly packs have 30-minute and 1-hour options and should be scheduled with the coach first so the lesson rhythm, teacher fit, and start date are clear before checkout. Custom lesson prices are not public and must be confirmed in writing before payment.
Lesson packs are one-time purchases, not subscriptions. Starter Sprint and Single Lesson must be scheduled and used within 30 days of purchase. Weekly Packs are designed for one week of lessons and must be used within 14 days of purchase or the agreed start date. Monthly Packs are designed as 4-week lesson packs and must be used within 45 days of the agreed start date confirmed by Language Monk.
Unused lessons may expire after these windows. If Language Monk causes a scheduling delay, or if Language Monk confirms an extension in writing, the window may be extended fairly. Students should not wait until the end of the window to schedule every lesson.
Starter Sprint lessons and single lessons are 30 minutes. Weekly and monthly pack lesson length depends on the pack selected: 30-minute packs use 30-minute lessons and 1-hour packs use one-hour lessons. Any custom lesson length must be confirmed before payment.
Cancellations with less than 24 hours’ notice and no-shows may count as used, unless the teacher approves a reschedule. Teachers are not required to approve short-notice rescheduling.
Missed lessons and late cancellations may count as used because teacher time, scheduling, onboarding, and materials are reserved for the student. Emergency situations may be reviewed by Language Monk case by case.
Language Monk offers a full refund within 48 hours of purchase if no lesson has been completed. After 48 hours, purchases are final because teacher time, scheduling, onboarding, materials, and lesson-use windows are reserved. If a lesson has already been completed, that lesson is not refundable. If Language Monk approves an exception, the exception should be confirmed in writing.
Current public lessons and packs are one-time purchases. There is no automatic monthly subscription for a one-time lesson or pack. The student is buying a set lesson window, not unlimited future access. If a recurring plan is ever offered, cancellation terms will be shown clearly before payment.
Students should contact Language Monk quickly if there is a billing issue, duplicate payment, scheduling problem, or concern about the service.
Questions about refunds or cancellations can be sent to languagemonk7@gmail.com.